Consumers may request, by telephone or in writing, that our company stop calling them and place their name on a “Do Not Call” list. Although we may ask for your name, address and telephone number, we will accept your request even if you only provide your telephone number. You have a right to have calls stopped and to be put on our “Do Not Call” list even if you are still a customer.
When we receive your request, your telephone number is added to our “Do Not Call” list within 5 business day(s). In some cases it may take up to 30 business days for your telephone number to be removed from other company wide calling lists. Your request will stay on our list for at least 5 years. If you move, change your telephone number, or add an additional telephone number, you must provide us with the new telephone number in order for us to prevent calls to that number. We will not share the information you provide with anyone except affiliated companies or subsidiaries without your prior written permission.
All employees that engage in outbound telephone solicitation are trained in this policy and made aware of these procedures before they are allowed to place calls to consumers. Managers, supervisors, or trainers review the policy with these employees monthly.
If the consumer notifies us that they have received a telephone call from us after they have already requested to be placed on our Do Not Call list, we will apologize for the intrusion and have a manager or supervisor investigate. The manager or supervisor will also personally confirm that the telephone number is on the Do Not Call list. Upon request, we will mail the consumer a confirmation that their telephone number is on the list. The request to be added to our internal DNC list will be completed within 5 business days of the request. To fully implement the DNC request it may take up to 30 days.
The methods and procedures in this “Do Not Call” policy are reviewed by Vice President of Marketing annually.
If you have any questions, comments or concerns please contact us at:
VIP Ticket Giveaway
17682 Mitchell N
Irvine, CA 92614
Policy last updated: 10/03/2015
Policy version # : 3